Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think? This page covers how to reach the USA Casino team, what we can help with, and where to turn if you need something we cannot provide ourselves.
How to Get in Touch
Email is the best way to reach us. Send your message to [email protected] and a member of the team will read it personally — we do not rely on automated replies to stand in for an actual answer. Please tell us upfront what your message is about, whether that is a factual correction, a question about how we rank casino sites, or general feedback. It helps us route your message to the right person and get back to you sooner.
We aim to respond within a couple of working days. During busier periods it can take a little longer, so thank you in advance for your patience.
What We Can Help With
- Questions about our reviews — If you want more detail on how we assessed a particular operator, such as Raging Bull, Uptown Aces or any other site featured here, we are happy to explain our reasoning.
- Corrections — Online casino bonuses, payment options and licensing details change often. If you spot something on little-biscuits.com that looks out of date, let us know and we will look into it.
- Content suggestions — If there is a topic around real money casino games, payment methods, or state-by-state casino regulation you would like us to cover, we welcome the idea.
- General feedback — Positive or critical, reader feedback shapes how we cover this site's subject going forward.
What This Page Cannot Do
We are an independent comparison and review site — we do not operate any of the casinos listed here, hold player funds, or process deposits and withdrawals on their behalf. If your enquiry concerns an account, a pending withdrawal, a bonus that was not applied correctly, or a technical issue on a specific casino's own website, that operator's own customer support team is who can actually resolve it. Every reputable licensed casino provides support channels, usually live chat or email, listed on its own site — check there first for account-specific issues.
Similarly, we do not provide financial, legal or clinical advice. If a message you send us touches on any of those areas, we will point you towards a more appropriate resource rather than attempt to answer directly.
If Gambling Has Stopped Being Fun
Some of the messages we receive touch on personal experiences with gambling, and we take these seriously. If gambling is affecting your finances, relationships or wellbeing, please reach out to the National Council on Problem Gambling at 1-800-GAMBLER, available in most US states, or visit ncpgambling.org for state-specific resources. Most licensed US casinos also offer self-exclusion programs, deposit limits and cool-off periods directly through their account settings — these are worth using proactively rather than waiting until they feel necessary. We can point you toward general information, but a helpline or a licensed treatment provider is better placed to offer real support.
Editorial Standards and Accuracy
We work to keep the information on little-biscuits.com accurate, including bonus terms, editorial ratings and licensing details, but this is an industry where offers and regulations shift regularly. If something you read here does not match what you find on a casino's own site, please tell us — reader reports are one of the ways we catch outdated information. We do not accept payment in exchange for a better ranking, and any commercial relationship we have with an operator does not influence how it is scored.
If you are researching options outside the standard US market, our page on trusted non-GamStop casinos in the UK covers a different regulatory landscape and may be more relevant to that enquiry — feel free to mention it if that is the kind of information you are after.
Before You Write In
A few quick pointers that usually mean a faster, more useful reply:
- Include the name of the casino your question relates to, if applicable.
- Mention whether your question is about a review, a bonus offer, or the site generally.
- If you are flagging an error, tell us where on the page you found it.
- Keep account-specific issues (deposits, withdrawals, verification) for the casino's own support team — we cannot access individual player accounts.
Thank you for taking the time to read this far. Whether you are here with a correction, a question, or just a comment on something we published, we do genuinely read every message that comes in.